FAQ
Frequently asked questions
Interpreters
- Do I need my own company or a trade name or will Chabla be my employer?
- Can I also work for other operators or service providers within the interpreting industry?
- On what equipment does Chabla work on?
- During what kind of hours can I work with Chabla? When is Chabla open?
- What kind of physical space does working with Chabla require?
- Can I also work for other operators or service providers within the interpreting industry?
Customers
- I'm using the Live call- function but the person I'm communicating with can't hear my interpreter's voice?
- How many interpreters work with Chabla?
- When does Chabla start charging me when making an interpreted call?
- How do I know which from my contact list already have Chabla?
- Can I use Chabla on an airplane WiFi? Can I use it on any WiFi?
- What kind of internet connection do I need in order to use Chabla?
General inquiries
- Why does Chabla first connect me with an interpreter instead of the person I wish to reach?
- How is Chabla different from for example FaceTime or Skype?
- Can I use the chat at the same time as videocalling?
- Where does the name Chabla come from and what is the logo referring to?
- Who pays for using Chabla?
- How can I reach Chabla’s customer support?
Technical issues
- Problems with a call?
- I can´t see summary of my earnings from the calls I have interpreted.
- I can´t see summary and details of my calls / usage of my credentials.
- Where do I get Chabla?
- I can't connect to Chabla. What should I do?
- My Chabla is crashing. What should I do?